Our SAP service range includes

Basic-Performance Management:

•  Optimum settings of Database parameters
•  Regular performance controls
•  Realisation of tuning measures (e.g. change of buffer parameters)

Backup Management:

•  Planning and care of data protection processes
•  Planning and care of recovery processes
•  Reconstruction of the Database after loss of physical files

Change Management:

•  Planning and realisation of Database extensions
•  Planning and realisation of Database reorganisations
•  Documentation of the carried out measures

Problem Management:

•  Care of the problem management procedures for the operating system
•  Isolation and diagnosis of complicated mistakes
•  Mistake removal, if necessary by contacting the software provider
•  Mistake documentation “Problem-Log“
•  Introduction of bending forward and correction measures to the avoidance of repetition mistakes

Database Operating:

•  Monitoring of the Database development
•  Control and supervision of the data bank protection
•  Control and supervision of the log archiving
•  Handling, storage and management of the data media
•  Activation of problem management procedures with recognised false functions
•  Start and Stop of the Database System